Play Smart. Stay in Control.
Game Responsibly with cirikej.
At cirikej, your wellbeing always comes first. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to keep gambling a fun and safe activity — never a harmful one.
Our Responsible Gaming Tools
Six Ways cirikej Helps You Stay in Control
Every tool below is available to all registered cirikej players at no charge, at any time.
Self-Exclusion
Request a temporary or permanent self-exclusion from your cirikej account at any time. Once active, your account will be locked and no deposits or bets will be accepted for the duration you choose — from 30 days up to a permanent ban.
Deposit Limits
Set daily, weekly, or monthly deposit caps on your cirikej account so you never spend more than you plan to. Limits take effect immediately when lowered and require a cooling-off period when raised.
Loss Limits
Define the maximum amount you are willing to lose in a given period. Once your loss limit is reached, cirikej will automatically prevent further betting activity until the limit period resets or you adjust the cap after a cooling-off period.
Time-Out Periods
Need a short break? Activate a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account remains open but all betting, deposit, and gaming functions are suspended until the period ends.
Session Time Reminders
Enable session alerts to receive an on-screen notification after a defined period of continuous play — for example, 30, 60, or 90 minutes. These reminders help you stay aware of how long you have been playing.
Activity History
Access a full, transparent log of your gaming sessions, bets placed, deposits made, and withdrawals processed from your cirikej account dashboard. Reviewing your own activity is one of the most effective ways to maintain perspective.
Section 1
Our Commitment to Responsible Gaming
cirikej was built on a simple belief: gambling should be a form of entertainment, not a source of financial stress or personal harm. As Bangladesh's trusted online casino and sports betting platform, we have a genuine responsibility to every player who chooses cirikej — and we take that responsibility seriously.
Our responsible gaming programme is not a regulatory checkbox. It is a core part of how cirikej operates. Every feature on our platform — from deposit limits to session reminders to our dedicated self-exclusion system — has been designed with player wellbeing in mind. We continuously review and improve these tools based on player feedback and evolving best practices in responsible gambling.
cirikej monitors player behaviour across all account types. Our internal responsible gaming team reviews accounts that show patterns associated with problem gambling — such as rapidly increasing deposit volumes, extended continuous play sessions, or frequent chasing-of-losses behaviour — and may reach out proactively to offer support. You will never be penalised for using our responsible gaming tools. Setting limits, taking a time-out, or requesting self-exclusion will never affect your ability to claim bonuses that were already credited to your account prior to the restriction being applied.
We also recognise that problem gambling does not always look the same. For some players it develops gradually over months; for others it can escalate quickly after a significant loss. That is why cirikej provides multiple layers of support — from lightweight session reminders all the way through to permanent self-exclusion and signposting to professional counselling services.
Remember: gambling at cirikej should always be enjoyable. If it stops feeling fun, or if you find yourself betting to recover losses, it is time to use one of our support tools. Our team is available around the clock at [email protected] — no judgement, no pressure.
Section 2
18+ Age Restriction
cirikej is strictly for adults aged 18 and above. No exceptions.
cirikej operates a strict 18+ age policy. No person under the age of 18 years is permitted to open an account, make a deposit, place a bet, or participate in any form of gaming or gambling activity on the cirikej platform. This policy applies to all players across Bangladesh, regardless of any other circumstances.
Age Verification Process
All new cirikej accounts are subject to age verification as part of our standard KYC (Know Your Customer) process. Before processing a player's first withdrawal, cirikej requires submission of a valid government-issued identity document — such as a Bangladesh National Identity Card (NID), passport, or birth certificate — confirming that the player is aged 18 or over.
In some cases, cirikej may request age verification documentation earlier — for example, before a player's first deposit, or if our systems flag a potential age concern during account review. Accounts where age cannot be confirmed will be suspended until verification is complete. Any account found to belong to a person under 18 will be permanently closed, all deposits returned in full, and any winnings forfeited.
Protecting Minors
If you share a device with younger family members or children, cirikej strongly recommends using device-level parental control software to prevent minors from accessing gambling websites. Never share your cirikej login credentials with anyone, and always log out of your account when you are finished playing, particularly on shared devices.
If you suspect that a person under 18 has opened a cirikej account, please report it immediately to [email protected]. We will investigate and take immediate action. The protection of minors is non-negotiable at cirikej.
Section 3
Recognising Problem Gambling Signs
Problem gambling can affect anyone. The earlier the warning signs are recognised, the sooner effective support can begin. Review the indicators below honestly.
You spend more money on gambling than you originally planned, and find it difficult to stop once you have started a session — even when your budget for the day has already been exhausted.
You chase losses — that is, you continue betting after a losing session in an attempt to win back the money you have lost, often resulting in even larger losses.
Gambling is affecting your work, studies, family relationships, or social commitments. You find yourself thinking about gambling during non-gambling activities, or neglecting responsibilities to gamble instead.
You have borrowed money, sold possessions, or used funds intended for household expenses such as rent, groceries, or utility bills in order to fund gambling activity.
You feel restless, irritable, or anxious when you are not gambling, or when you attempt to reduce or stop your gambling activity. Gambling feels like a way to escape stress, anxiety, or difficult emotions.
You have tried to reduce or stop gambling on multiple occasions but have been unable to do so, despite genuine intention to change your habits.
You hide your gambling activity from family members, friends, or colleagues — for example, by concealing bank statements, lying about how you spend your time, or minimising the amounts you have spent on gambling.
If you recognise three or more of the signs above in your own behaviour, we strongly encourage you to use cirikej's self-exclusion tool immediately and to contact a professional support organisation. You can also reach our responsible gaming team at [email protected] — we are here to help, not to judge.
Section 4
Self-Exclusion at cirikej
Self-exclusion is the most comprehensive responsible gaming tool available at cirikej. When you activate self-exclusion, your account is locked — you will not be able to log in, make deposits, place bets, or access any gambling features on the cirikej platform for the duration of your chosen exclusion period.
Available Exclusion Periods
- 30-Day Exclusion: A one-month break, suitable if you want time to reset and reflect without committing to a longer period.
- 90-Day Exclusion: A three-month break, providing a more substantial period of distance from gambling activity.
- 180-Day Exclusion: A six-month exclusion for players who need a longer recovery period.
- 12-Month Exclusion: A full year of exclusion, recommended for players who are experiencing significant gambling-related difficulties.
- Permanent Exclusion: A lifetime ban from the cirikej platform. This option is irreversible. Players who choose permanent self-exclusion will never be able to reopen an account with cirikej.
How to Request Self-Exclusion
Contact our support team by emailing [email protected] with the subject line "Self-Exclusion Request".
State your preferred exclusion period (30 days, 90 days, 180 days, 12 months, or permanent) in the body of your email.
Provide your registered account details (your registered name and email address) so our team can verify and locate your account.
Your exclusion will be activated by our responsible gaming team within 24 hours of receiving your request. You will receive a confirmation email once the exclusion is in place.
During Your Exclusion
While your self-exclusion is active, cirikej will not send you any promotional or marketing communications. Any promotional emails sent before your exclusion was processed will be the last you receive for the duration. If you receive any marketing communications after your exclusion has been confirmed, please let our team know immediately.
Any account balance remaining at the time of exclusion will be held securely by cirikej and will be returned to you via your registered payment method (bKash, Nagad, Rocket, Upay, or supported bank) upon request. Please contact [email protected] to arrange a balance refund at any time during your exclusion.
Self-exclusion requests are processed manually by our responsible gaming team, not by an automated system. This ensures every request is handled with care and that no account is locked in error. Requests received outside of peak hours may take up to 24 hours to process — if your need is urgent, please say so in your email.
Section 5
Deposit & Loss Limits
Setting financial limits is one of the most practical and effective ways to keep your gambling within a budget you are comfortable with. cirikej offers both deposit limits and loss limits, which can be configured independently to suit your personal circumstances.
Deposit Limits
A deposit limit caps the total amount you can deposit into your cirikej account within a defined rolling time period. You may set:
- Daily deposit limit: Maximum total deposits in any single 24-hour rolling period (e.g., ৳2,000 per day).
- Weekly deposit limit: Maximum total deposits in any rolling 7-day period (e.g., ৳10,000 per week).
- Monthly deposit limit: Maximum total deposits in any rolling 30-day period (e.g., ৳30,000 per month).
Reducing a deposit limit takes effect immediately — as soon as the reduced limit is saved, the lower cap applies to all subsequent deposit attempts. Increasing a deposit limit is subject to a mandatory 48-hour cooling-off period before the higher limit comes into effect. This cooling-off period is intentional: it gives you time to reconsider the increase if you made the request impulsively.
Loss Limits
A loss limit caps the total net losses you can sustain within a defined period. Net losses are calculated as total deposits minus total withdrawals and current balance within the period. If your net losses reach the limit you have set, cirikej will automatically suspend further betting activity until the limit period resets. As with deposit limits, reductions take effect immediately and increases require a 48-hour cooling-off period.
How to Set Your Limits
Deposit and loss limits can be set or adjusted by contacting the cirikej support team at [email protected] with the subject line "Account Limits Request". State the type of limit (deposit or loss), the time period (daily, weekly, or monthly), and the amount in Bangladeshi Taka (BDT) you wish to set. Our team will confirm the change within 24 hours.
cirikej recommends setting deposit and loss limits before you begin playing, rather than after a losing session. Proactive limit-setting is far more effective than reactive limit-setting. Start with a conservative budget and only consider adjusting it after a genuine, deliberate review — not in the heat of the moment.
Section 6
Time-Out & Cooling Off
A time-out is a short-term suspension of your cirikej account that gives you space to step away from gambling without committing to a full self-exclusion. Time-outs are ideal if you are feeling stressed, tired, or emotionally affected and simply want to pause your gaming activity for a defined period.
Available Time-Out Periods
24 Hours
A one-day pause — useful after a frustrating session or a busy day.
48 Hours
A two-day break to reset your perspective over a weekend.
7 Days
A full week away — a meaningful break that can help break short-term habits.
30 Days
A month-long cooling-off period to thoroughly evaluate your relationship with gambling.
Difference Between Time-Out and Self-Exclusion
A time-out is temporary and your account automatically reactivates when the period ends. Self-exclusion is a more formal, longer-term tool — and the permanent self-exclusion option is irreversible. If you are unsure which option is right for you, a 30-day time-out is a good starting point. If you find yourself wanting to reactivate your account as soon as the time-out expires rather than genuinely feeling ready to play responsibly, that is a strong signal that a longer self-exclusion may be more appropriate.
Session Time Reminders
Even when you are not in a time-out, cirikej encourages all players to enable session time reminders. These are on-screen notifications that appear after a set interval of continuous play — for example, every 30 or 60 minutes — reminding you of how long you have been active. Regular breaks during gaming sessions are associated with healthier gambling behaviour and better decision-making. To enable session reminders, contact [email protected].
Section 7
Support Resources
If gambling has become a problem for you or someone close to you, professional support is available. Seeking help is a sign of strength, not weakness.
cirikej's own responsible gaming team is your first point of contact for any concern related to gambling on our platform. However, we also recognise that independent professional support is often the most effective resource for players dealing with problem gambling. We encourage any player who is struggling to reach out to qualified organisations for confidential, expert guidance.
cirikej Responsible Gaming Support
Our responsible gaming team is available around the clock via email. Whether you want to set a deposit limit, request a time-out, discuss a self-exclusion, or simply talk through concerns about your gambling habits, our team will respond with empathy and practical assistance — never with sales pressure or attempts to keep you playing.
Self-Exclusion Request
Email with subject "Self-Exclusion Request" for immediate action on your account.
[email protected]Confidential Advice
All responsible gaming enquiries are handled in strict confidence by our dedicated team.
[email protected]General Responsible Gambling Guidance
Beyond cirikej's own tools, we encourage players to educate themselves about responsible gambling through reputable international resources. Organisations such as Gamblers Anonymous, GamCare, and the National Problem Gambling Helpline (where available in your region) offer free, confidential support for individuals and their families affected by problem gambling. Many of these resources are accessible online and available in multiple languages.
If gambling is affecting your financial stability, organisations that provide free financial counselling may also be helpful. Talking to a trusted family member, friend, or religious counsellor about your gambling concerns can also be an important first step.
Remember: gambling problems are not a character flaw. They are a recognised health condition that responds well to the right support. The sooner you reach out — whether to cirikej, a professional organisation, or someone you trust — the sooner recovery can begin.
Section 8
Parental Controls
cirikej is strictly an adults-only platform. However, we recognise that many households in Bangladesh share devices — smartphones, tablets, and computers — across multiple family members including children. If you are a parent or guardian, it is important to take active steps to ensure that minors in your household cannot access the cirikej platform or any other gambling website.
Steps You Can Take Right Now
Always log out of your cirikej account after every session, particularly on shared or mobile devices. Do not save your password in the device browser if others have access to it.
Use a strong, unique password for your cirikej account and never share it with anyone, including family members. Change your password regularly as a precaution.
Enable device-level parental controls on smartphones, tablets, and computers used by minors. Both Android and iOS offer built-in parental control features under Settings that can block access to gambling-related websites by category.
Install third-party filtering software such as Net Nanny, Qustodio, or similar tools that allow parents to block specific website categories — including online gambling — across all browsers on a shared device.
Talk to your children about the risks of gambling. Age-appropriate conversations about why gambling is for adults only — and why it carries financial risk — are one of the most effective preventive measures available.
Reporting Underage Access
If you believe a minor has gained access to cirikej — whether through your account or by creating their own — please contact our team immediately at [email protected] with as much detail as possible. We will investigate, suspend the relevant account pending review, and take all appropriate steps to close the account and return any deposits if the account holder is confirmed to be under 18.
cirikej will never knowingly allow a person under 18 years of age to maintain an active account. Any account found to belong to a minor will be immediately and permanently closed, regardless of account balance or activity history. The safety of minors is non-negotiable.
The cirikej Pledge
Our Responsible Gaming Commitments to You
We Will Never Pressure You
cirikej will never use marketing tactics designed to pressure you into depositing more than you are comfortable with or to continue playing after you have decided to stop.
We Will Respect Your Limits
When you set a deposit limit, loss limit, or time-out, cirikej will enforce it without exception. We will never attempt to override or circumvent the restrictions you have chosen to apply to your account.
We Will Reach Out Proactively
Our responsible gaming team monitors account behaviour and will contact players showing signs of problem gambling — not to sell more games, but to offer genuine support and information about available tools.
We Will Keep Improving
Responsible gaming is an evolving discipline. cirikej commits to continuously reviewing and enhancing our responsible gaming tools and policies based on player feedback and industry developments.
Need Help or Ready to Play Responsibly?
Contact our support team, explore our games, or review our FAQ — cirikej is here for you every step of the way.